Small user panels couldn’t represent a fast-scaling product shipping features every
sprint. We built ~10,000 digital twins from the company’s existing research archive (user interviews, NPS verbatims, support tickets and product analytics), each carrying real needs, price sensitivity, financial literacy and likely reactions. The team submits a new journey, such as a 7-step KYC onboarding or a paid-plan upgrade flow, and the engine returns a reaction map: where each segment abandons, which wording it misreads, where trust breaks - before any production code is shipped.\n
